A Replacement process or return merchandise authorization (RMA), is a part of the process of returning a product to receive a replacement during the product’s warranty period. Products that cannot be repaired at Service Centres can be serviced using the RMA option through the ServeXplus Multiple Touch Points across India.
ServeXplus provides Replacement services for products under warranty Pan India.We believe that an important aspect of RMA management is in learning from RMA trends captured from the customer across the country thereby helping to prevent further returns.
The Products that we provide RMA services are for
- Storage Devices – Memory Cards, USB devices etc
- Wearables – Smartwatches, Fitness Devices etc
- IoT Devices – Specific Devices
- IT Peripherals – Mouse, Keyboards etc
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Power banks
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Audio Headsets
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Bluetooth Speakers
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Cables
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IT Peripherals
- Data Cards